State-Based Greetings

CD.

Beginning in version 7.1, you can configure multiple greetings.

These greetings fall into the following three categories: Standard greetings.

Alternate greetings.

This category includes the following types of greetings: Alternate.

Meeting.

Vacation.

Extended absence.

State-based greetings:

This category includes the following types of greetings: Busy.

Closed.

Internal.

References: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/vmadmin_book/vmconfig.html.

State-based greetings on Cisco Unity Express are greetings that are played based on the current state of the user. The user state can be changed by the user or automatically based on a schedule or calendar. The two categories of state-based greetings on Cisco Unity Express are:

1. Extended Absence: This category of greeting is played when the user is going to be away for an extended period, such as a long vacation or a sabbatical. The extended absence greeting informs callers that the user is away for an extended period and provides options to leave a message or to reach another user.

2. Vacation: The vacation greeting is played when the user is away for a short period, such as a weekend or a few days. The vacation greeting informs callers that the user is away but will return soon and provides options to leave a message or to reach another user.

Therefore, the correct options are B (Vacation) and F (Extended Absence).

The other options listed are not categories of state-based greetings on Cisco Unity Express. Here is a brief explanation of each option:

A. Meeting: This is not a category of state-based greeting but a type of greeting that can be used to inform callers that the user is in a meeting.

C. Internal: This is not a category of state-based greeting but a type of greeting that can be used to inform internal callers that the user is unavailable.

D. Closed: This is not a category of state-based greeting but a type of greeting that can be used to inform callers that the office is closed.

E. Alternate: This is not a category of state-based greeting but a type of greeting that can be used to provide an alternative contact number or email address to callers.