Troubleshooting AD Connect Synchronization: No Sync Jobs Displayed

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In this scenario, the goal is to ensure that synchronization completes successfully for an Active Directory forest named contoso.com. The organization has installed and configured AD Connect to use password hash synchronization as the single sign-on (SSO) method, with staging mode enabled. However, the Synchronization Service Manager is not displaying any sync jobs, which indicates that synchronization is not occurring as expected. To resolve this issue, there are a few possible solutions:

Option A: From Azure PowerShell, run Start-AdSyncSycnCycle ""PolicyType Initial.

This option involves running a PowerShell command to start a sync cycle with the policy type set to "initial." This can help to kick-start the synchronization process and ensure that any changes in the Active Directory forest are reflected in Azure AD. This option is likely to be effective, as it explicitly triggers a sync cycle and sets the policy type to the initial value. However, it may not address the underlying issue that prevented synchronization from occurring in the first place.

Option B: Run Azure AD Connect and set the SSO method to Pass-through Authentication.

This option involves changing the SSO method to Pass-through Authentication, which is an alternative to password hash synchronization. While this option may work, it is not ideal because it involves changing the SSO method, which may not be desirable or feasible depending on the organization's requirements.

Option C: From Synchronization Service Manager, run a full import.

This option involves running a full import from the Synchronization Service Manager. This can help to ensure that all objects and attributes from the Active Directory forest are properly imported into Azure AD. However, it may not address the underlying issue that prevented synchronization from occurring in the first place.

Option D: Run Azure AD Connect and disable staging mode.

This option involves disabling staging mode in Azure AD Connect. Staging mode is a feature that allows administrators to test synchronization without actually applying changes to Azure AD. Disabling staging mode may help to ensure that synchronization occurs as expected. This option is likely to be effective, as it addresses the specific feature that is preventing synchronization from occurring.

Based on the available options, Option D (Run Azure AD Connect and disable staging mode) is likely to be the most effective solution to ensure that synchronization completes successfully. However, if the issue persists, other options such as running a full import or triggering a sync cycle with PowerShell may be necessary.