Administrator Violations: CompTIA Server+ SK0-004 Exam Answer
Question
A customer reports that connectivity to their web server has been sporadic throughout the morning.
An administrator has applied OS patches periodically throughout the morning and rebooted the server.
Which of the following has the administrator MOST likely violated?
Answers
Explanations
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A. B. C. D.A.
The administrator has most likely violated the Mean Time to Repair (MTTR).
The MTTR is the average time it takes to repair a failed system or component, and it is an important metric for determining the reliability and availability of a system.
In this scenario, the administrator's actions of periodically applying OS patches and rebooting the server during business hours have likely increased the MTTR because these actions may have caused disruptions to the web server and prolonged the time required to bring it back online.
The Service Level Agreement (SLA) is a contract that specifies the level of service expected by the customer and the consequences for failing to meet those expectations. While the administrator's actions may have impacted the customer's ability to access the web server, it does not necessarily mean that the SLA has been violated.
The Mean Time Before Failure (MTBF) is the average time a system or component can operate before experiencing a failure. It is not applicable in this scenario since the web server has not experienced a complete failure.
The Request for Proposal (RFP) is a document that outlines the requirements and specifications for a project or purchase. It is not relevant to this scenario.
In summary, the administrator has most likely violated the Mean Time to Repair (MTTR) by performing actions that may have increased the time required to repair the web server and restore its availability.
