Salesforce ADX-201: Client Management and Lead Conversion

When a lead is converted without a company value, it becomes a person account.

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With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.

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The statement is true. When Client Management is enabled, it allows you to convert leads into person accounts in Salesforce. When a lead is converted to an account, Salesforce looks for a value in the Company field. If the Company field is empty, Salesforce creates a person account.

A person account in Salesforce is a hybrid object that combines the functionality of both a contact and an account. It represents an individual person associated with a company or organization. Person accounts have their own unique page layout and are designed to be used in business-to-consumer (B2C) scenarios where the relationship is with an individual rather than a company.

By enabling Client Management, Salesforce allows users to work with both business accounts and person accounts in the same organization. This enables organizations to have a more complete view of their customers and allows them to manage their customer relationships more effectively.