Viewing Contacts Associated with a Case in the Salesforce Console

D.

In order to view contacts associated with a case in the console, you would need to modify the related lists on the case page layout.

Related lists are a type of component that displays a list of records that are related to the record you are currently viewing. In this case, you would need to add the Contacts related list to the case page layout.

To modify the related lists on a page layout, you would need to go to the page layout editor for the case object. Here are the steps:

1. Click on the Setup icon in the top-right corner of the screen.
2. Click on the Object Manager tab.
3. Click on the Case object.
4. Click on Page Layouts in the sidebar.
5. Click on the Page Layout you want to modify.
6. Find the Related Lists section on the left-hand side of the screen.
7. Drag the Contacts related list onto the page layout.
8. Click Save to save your changes.

Once you have added the Contacts related list to the case page layout, you should be able to see a list of contacts associated with each case in the console.