Assigning Workflow Tasks: Understanding the Authorized Users

Who may be assigned a workflow task?

Prev Question Next Question

Question

Who may be assigned a workflow task? There are 5 correct answers.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D. E. F.

ACDEF.

Sure, I'd be happy to explain in detail!

In Salesforce, a workflow task is an automated process that assigns a task to a user or a group of users when a specified condition is met. A workflow task is used to automate routine tasks, such as sending an email notification, creating a follow-up task, or assigning a case to a support representative.

Now, let's take a look at each answer option and see if it is correct:

A. A single user - Correct. A workflow task can be assigned to a single user.

B. Multiple users - Correct. A workflow task can be assigned to multiple users.

C. The record owner - Correct. A workflow task can be assigned to the record owner.

D. The record creator - Correct. A workflow task can be assigned to the record creator.

E. An account team role - Correct. A workflow task can be assigned to an account team role. An account team is a group of users who work together to manage an account in Salesforce.

F. A sales team role - Incorrect. A workflow task cannot be assigned to a sales team role. A sales team is a group of users who work together to sell products or services in Salesforce.

Therefore, the correct answers are A, B, C, D, and E.

In summary, a workflow task can be assigned to a single user, multiple users, the record owner, the record creator, or an account team role. This allows for a great deal of flexibility in assigning tasks and automating processes in Salesforce.