The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi-factor authentication.
What should a consultant recommend to analyze adoption?
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A. B. C. D.CD
To analyze the adoption of Salesforce Files and multi-factor authentication at Cloud Kicks, a consultant should recommend the following:
A. Create a report for the Login History object: Creating a report for the Login History object allows the admin to track user logins and access information. It provides insights into user adoption and engagement with Salesforce. By reviewing this report, the admin can identify trends, patterns, and anomalies in login activity. This information helps determine the extent to which users are accessing Salesforce and using features like multi-factor authentication.
B. Review the Setup Audit Trail: The Setup Audit Trail in Salesforce logs all the changes made to the organization's setup and configuration. By reviewing the Setup Audit Trail, the admin can identify any changes related to Salesforce Files and multi-factor authentication settings. This includes changes made to security policies, user permissions, and file storage configurations. Analyzing the Setup Audit Trail helps understand if the necessary configurations for Salesforce Files and multi-factor authentication are in place and if they have been modified.
C. Run the Salesforce Optimizer: Salesforce Optimizer is a tool that provides insights into the overall health and usage of a Salesforce org. It analyzes various aspects of the org, including features, data storage, customizations, and user adoption. By running Salesforce Optimizer, the admin can get specific recommendations and metrics related to Salesforce Files and multi-factor authentication adoption. It provides data on user engagement with files and the usage of multi-factor authentication, allowing the admin to assess adoption levels.
D. Open the Lightning Usage App: The Lightning Usage App is a Salesforce app that provides analytics and usage metrics for Lightning Experience. It helps organizations understand how their users are utilizing the Lightning interface and its features. By opening the Lightning Usage App, the admin can gather data on user engagement with Salesforce Files and the usage of multi-factor authentication specifically within the Lightning Experience. This information helps in evaluating adoption levels and identifying areas that require improvement.
In summary, to analyze the adoption of Salesforce Files and multi-factor authentication at Cloud Kicks, a consultant would recommend creating a report for the Login History object, reviewing the Setup Audit Trail, running the Salesforce Optimizer, and opening the Lightning Usage App. These actions provide comprehensive insights into user engagement, configuration changes, specific adoption metrics, and usage patterns related to Salesforce Files and multi-factor authentication.