Workflow Tasks and Activity History
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Question
Workflow Tasks are NOT tracked in the Activity History and can be reported on MMM?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B.B.
The statement "Workflow Tasks are NOT tracked in the Activity History and can be reported on" is FALSE.
Workflow Tasks are created by workflow rules to assign a specific task to a user or a queue, based on a specific condition. When a user completes a Workflow Task, it creates an entry in the Activity History related to that record, just like any other activity.
The Activity History related list is used to track all activities related to a record, including tasks, events, and emails. The Activity History related list is located on the record detail page and displays all completed activities related to that record.
Since Workflow Tasks are tracked in the Activity History related list, they can be reported on just like any other activity related to that record.
In summary, Workflow Tasks are indeed tracked in the Activity History related list and can be reported on, which makes the given statement false.
