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Azure Standard Support Plan

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Question

This question requires that you evaluate the underlined text to determine if it is correct.

The Azure Standard support plan is the lowest cost option to receive 24x7 access to support engineers by phone.

Instructions: Review the underlined text. If it makes the statement correct, select 'No change is needed'. If the statement is incorrect, select the answer choice that makes the statement correct.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

A

The Basic support plan is free so is therefore the cheapest. The Developer support plan is the cheapest paid-for support plan. The order of support plans in terms of cost ranging from the cheapest to most expensive is: Basic, Developer, Standard, Professional Direct, Premier.

However, 24/7 access to technical support by email and phone is only available for Standard, Professional Direct, Premier plans.

https://azure.microsoft.com/en-gb/support/plans/

The underlined text states that the Azure Standard support plan is the lowest cost option to receive 24x7 access to support engineers by phone.

To evaluate the accuracy of this statement, we need to understand what the Azure support plans are and their pricing.

Azure offers four different support plans: Basic, Standard, Professional Direct, and Premier. The Basic plan is the cheapest, followed by the Standard plan. The Professional Direct and Premier plans are the most expensive.

The Basic plan provides support during business hours via email, while the Standard plan provides support 24x7 via phone and online. The Professional Direct and Premier plans provide even more advanced support options, such as faster response times and dedicated technical account managers.

Therefore, the underlined text is accurate as it correctly states that the Standard plan is the lowest cost option to receive 24x7 access to support engineers by phone. Hence, the correct answer is "No change is needed."