Azure Standard Support Plan | 24x7 Access to Phone Support Engineers

Azure Standard Support Plan

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Question

This question requires that you evaluate the underlined text to determine if it is correct.

The Azure Standard support plan is the lowest cost option to receive 24x7 access to support engineers by phone.

Instructions: Review the underlined text. If it makes the statement correct, select No change is needed. If the statement is incorrect, select the answer choice that makes the statement correct.

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

A

The Basic support plan is free so is therefore the cheapest. The Developer support plan is the cheapest paid-for support plan. The order of support plans in terms of cost ranging from the cheapest to most expensive is: Basic, Developer, Standard, Professional Direct, Premier.

However, 24/7 access to technical support by email and phone is only available for Standard, Professional Direct, Premier plans.

https://azure.microsoft.com/en-gb/support/plans/

The underlined text states that "The Azure Standard support plan is the lowest cost option to receive 24x7 access to support engineers by phone." To evaluate whether this statement is correct or not, we need to review the Azure support plans.

Azure offers four types of support plans: Basic, Developer, Standard, and Professional Direct. Each plan provides different levels of support services and costs vary accordingly.

Basic support plan provides 24/7 access to billing and subscription support, as well as unlimited access to Azure documentation and whitepapers.

Developer support plan includes all of the benefits of Basic support, plus 24/7 technical support for developers and testers using Azure services.

Standard support plan includes all of the benefits of Basic and Developer support, plus support for production applications, faster response times, and access to a technical advisory team.

Professional Direct support plan includes all of the benefits of Standard support, plus direct access to a dedicated technical account manager (TAM) and escalation management services.

Based on the above information, we can conclude that the underlined text is incorrect. The Standard support plan is not the lowest cost option, as it is more expensive than the Basic and Developer plans. Therefore, the correct answer is C. Basic. The Basic support plan is the lowest cost option to receive 24/7 access to support engineers by phone.

The given solution to create a new Azure virtual machine from an Android tablet using PowerShell in Azure Cloud Shell is not feasible as it is not possible to use PowerShell on an Android tablet. PowerShell is a command-line shell and scripting language used mainly on Windows operating systems.

Azure Cloud Shell is an interactive command-line shell that provides access to Azure CLI, PowerShell, and other tools. However, it can only be accessed through a web browser and requires an internet connection. While Cloud Shell can be accessed from any device with a web browser, the PowerShell command-line tool is not available on Android.

Therefore, the solution provided does not meet the goal of creating a new Azure virtual machine from an Android tablet.

There are alternative methods to create a new Azure virtual machine from an Android device. One option is to use the Azure Portal, which is a web-based interface for managing Azure resources. The Azure Portal can be accessed through a web browser on an Android device and provides a user-friendly interface for creating new virtual machines.

Another option is to use the Azure mobile app, which is available for Android and iOS devices. The Azure mobile app provides a mobile-friendly interface for managing Azure resources, including the ability to create new virtual machines.

In conclusion, the solution provided in the question does not meet the goal, as PowerShell cannot be used on an Android tablet. Instead, alternative methods such as the Azure Portal or Azure mobile app can be used to create a new Azure virtual machine from an Android device.