Which two statements are requirements regarding hunt group options for B-ACD implementation on Cisco Unified Communications Manager Express routers? (Choose two.)
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A. B. C. D. E. F.AC.
The ephone hunt group is mandatory, and while ephone hunt groups only support Cisco Unified SCCP IP phones, a voice hunt group supports either a Cisco Unified SCCP IP phone or a Cisco Unified SIP IP phone.
References: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_v1ht.html.
B-ACD (Basic Automatic Call Distribution) is a feature in Cisco Unified Communications Manager Express (CUCME) that allows incoming calls to be distributed among a group of agents or employees who handle calls. In order to implement B-ACD on CUCME routers, there are certain requirements for hunt group options that must be met. The two statements that are requirements regarding hunt group options for B-ACD implementation are as follows:
B. Either the ephone hunt group or the voice hunt group is acceptable.
This requirement means that either the ephone hunt group or the voice hunt group can be used for B-ACD implementation. The ephone hunt group is a group of SCCP (Skinny Call Control Protocol) IP phones that share the same directory number, and it can be used for B-ACD implementation. The voice hunt group is a group of SCCP or SIP (Session Initiation Protocol) IP phones that share the same directory number, and it can also be used for B-ACD implementation.
D. Hunt group members can include both SCCP or SIP IP phones.
This requirement means that hunt group members can include both SCCP and SIP IP phones. SCCP is a Cisco proprietary protocol used by Cisco IP phones, while SIP is an industry-standard protocol used by many IP phones. This requirement allows for greater flexibility in selecting and deploying IP phones for B-ACD implementation.
Option A is incorrect because the ephone hunt group is not mandatory, as the voice hunt group can also be used.
Option C is incorrect because hunt group members can include both SCCP and SIP IP phones.
Option E is incorrect because hunt group members can include both SCCP and SIP IP phones.
Option F is incorrect because the member hunting mechanism can be set to either sequential or circular, depending on the specific needs of the B-ACD implementation.