Cooperative Programs by NIST

B.

The cooperative program carried out by NIST (National Institute of Standards and Technology) that encourages performance excellence among U.S. manufacturers, service companies, educational institutions, and healthcare providers is the Baldrige National Quality Program.

The Baldrige National Quality Program is a performance excellence program that provides a framework for organizations to assess and improve their processes, results, and overall performance. The program was established in 1987 and named after Malcolm Baldrige, who served as the Secretary of Commerce under President Ronald Reagan. The program is managed by NIST and is overseen by the Baldrige Performance Excellence Program Board of Examiners.

The Baldrige Program consists of a set of criteria for organizational performance excellence, which includes seven categories: leadership, strategy, customers, measurement, analysis and knowledge management, workforce, and operations. Organizations are evaluated based on their performance in these categories and can receive recognition for their achievements.

The Baldrige Program provides a comprehensive approach to performance excellence and encourages organizations to focus on results, customer satisfaction, and continuous improvement. The program also provides valuable feedback and recognition for organizations that excel in these areas.

In summary, the Baldrige National Quality Program is the NIST cooperative program that encourages performance excellence among U.S. manufacturers, service companies, educational institutions, and healthcare providers. It provides a framework for organizations to assess and improve their processes, results, and overall performance and focuses on results, customer satisfaction, and continuous improvement.