Multiple users are experiencing slow performance when downloading large files from a specific site.
Which of the following should the technician do to check the connection to the external site?
A.
Check the latency by running a continuous ping to the site. B.
Perform the ipconfig/flushdns command on the affected users' PCs. C.
Run a speedtest from a user's PC to a site on the Internet. D.
Verify if there is MTU mismatch in the path to the site.
A.
Multiple users are experiencing slow performance when downloading large files from a specific site.
Which of the following should the technician do to check the connection to the external site?
A.
Check the latency by running a continuous ping to the site.
B.
Perform the ipconfig/flushdns command on the affected users' PCs.
C.
Run a speedtest from a user's PC to a site on the Internet.
D.
Verify if there is MTU mismatch in the path to the site.
A.
When multiple users are experiencing slow performance when downloading large files from a specific site, it could be due to various reasons such as network congestion, bandwidth limitations, high latency, and more. To identify the cause of the issue and check the connection to the external site, a technician should perform the following steps:
A. Check the latency by running a continuous ping to the site: By running a continuous ping to the site, the technician can measure the time it takes for a packet to be sent to and received from the site. If the latency is high, it could be due to various reasons such as network congestion, routing issues, or distance. A high latency can result in slow performance when downloading large files.
B. Perform the ipconfig/flushdns command on the affected users PCs: This step clears the local DNS cache on the affected users PCs, which can resolve issues related to resolving domain names. However, this step may not resolve the slow performance issue when downloading large files.
C. Run a speedtest from a users PC to a site on the Internet: This step measures the speed of the Internet connection from the users PC to a site on the Internet. If the speed is slow, it could be due to various reasons such as bandwidth limitations or network congestion. However, this step may not identify the issue related to slow performance when downloading large files from a specific site.
D. Verify if there is MTU mismatch in the path to the site: MTU (Maximum Transmission Unit) is the largest size of the packet that can be transmitted over a network. If there is a mismatch in the MTU size between the devices in the network path, it can result in fragmentation and slow performance. However, this step may not be necessary as MTU mismatch is less likely to cause slow performance when downloading large files from a specific site.
Therefore, the best step to check the connection to the external site in the given scenario is to check the latency by running a continuous ping to the site. This step can identify the cause of the slow performance issue and help in resolving it.