A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen.
When a different laptop is connected to the projector, the image appears to be correct but is very dim.
Which of the following steps should the technician take to address these issues? (Choose two.)
Click on the arrows to vote for the correct answer
A. B. C. D. E. F.AB.
The artifacts on the screen suggest that there is a problem with the graphics card or video output on the laptop. On the other hand, the dim image on the other laptop may indicate an issue with the projector's bulb or contrast settings. Therefore, to address these issues, the technician should take the following steps:
Update the video drivers on the laptop: Video drivers are software programs that allow the operating system to communicate with the graphics hardware. If the drivers are outdated or corrupted, they may cause display issues, such as artifacts or distorted images. Updating the drivers can help to fix the problem.
Replace the bulb in the projector: If the image on the other laptop is very dim, the bulb in the projector may be nearing the end of its lifespan. Replacing the bulb can help to restore the brightness of the image.
Therefore, options A and E are the correct answers to this question.
The other options may not be appropriate in this scenario:
B. Increasing the projector contrast will not fix the artifacts on the laptop's screen or the dimness of the image.
C. Replacing the original laptop is unnecessary if the issue is with the laptop's video output.
D. Changing the aspect ratio on the projector will not fix the artifacts on the laptop's screen or the dimness of the image.
F. Modifying the laptop's display resolution may not fix the artifacts on the screen, as it is likely a hardware issue with the graphics card or video output.