Which of the following is prepared by the business and serves as a starting point for producing the IT Service Continuity Strategy?
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A. B. C. D.A.
The Business Continuity Strategy is an outline of the approach to ensure the continuity of Vital Business Functions in the case of disaster events.
The Business Continuity Strategy is prepared by the business and serves as a starting point for producing the IT Service Continuity Strategy.
Incorrect Answers: B: Index of Disaster-Relevant Information is a catalog of all information that is relevant in the event of disasters.
This document is maintained and circulated by IT Service Continuity Management to all members of IT staff with responsibilities for fighting disasters.
C: Disaster Invocation Guideline is a document produced by IT Service Continuity Management with detailed instructions on when and how to invoke the procedure for fighting a disaster.
Most importantly, the guideline defines the first step to be taken by the Service Desk after learning that a disaster has occurred.
D: Availability/ ITSCM/ Security Testing Schedule is a schedule for the regular testing of all availability, continuity, and security mechanisms jointly maintained by Availability, IT Service Continuity, and IT Security Management.
The correct answer is A. Business Continuity Strategy.
The IT Service Continuity Management (ITSCM) process aims to manage risks that could seriously impact IT services and to minimize the disruption to business operations. The IT Service Continuity Strategy is a critical component of the ITSCM process. It identifies the approach, objectives, and priorities for ensuring the continuity of critical IT services during a disaster or disruptive event.
The Business Continuity Strategy serves as a starting point for producing the IT Service Continuity Strategy. This is because the ITSCM process is closely aligned with the Business Continuity Management (BCM) process. The BCM process aims to manage risks that could disrupt business operations, including the IT services that support them. Therefore, the Business Continuity Strategy provides a broader perspective on the business requirements for continuity, which informs the development of the IT Service Continuity Strategy.
The other answer choices are incorrect:
B. Index of Disaster-Relevant Information: This is a document that lists critical information that is needed during a disaster or disruptive event. While this information is useful for developing the IT Service Continuity Strategy, it does not serve as a starting point.
C. Disaster Invocation Guideline: This is a document that outlines the steps to be taken when a disaster or disruptive event occurs. It provides guidance on how to invoke the disaster recovery and business continuity plans. While this document is useful for implementing the IT Service Continuity Strategy, it is not used as a starting point.
D. Availability/ITSCM/Security Testing Schedule: This is a schedule that outlines the dates and times for testing the availability, ITSCM, and security of IT services. While testing is a critical component of the ITSCM process, this schedule does not serve as a starting point for developing the IT Service Continuity Strategy.