Which Cisco Unity Connection call handler message is played when a caller enters a string of digits that is not found in the search scope?
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A. B. C. D. E.A.
As soon as unity finds the unexpected behavior it prompts the error message to the user.
In Cisco Unity Connection, a call handler is used to handle incoming calls and can be configured to play different messages depending on the caller's input. If a caller enters a string of digits that is not found in the search scope, the call handler will play an "error" message.
Here's a brief explanation of each answer option:
A. "Error" message: This message is played when the caller enters an invalid or unrecognized input, such as a string of digits that is not found in the search scope. The error message may instruct the caller to try again or provide an alternative option.
B. "Closed" message: This message is played when the call handler is not available to take calls, such as during non-business hours. The message may inform the caller of the hours of operation or provide an alternative option.
C. "Internal" message: This message is played when the call handler is intended for internal use only, such as for employees or staff members. The message may instruct the caller to contact a specific department or person for assistance.
D. "Busy" message: This message is played when the call handler is currently busy or unable to take calls, such as when all available lines are in use. The message may inform the caller to try again later or provide an alternative option.
E. "Alternate" message: This message is played when the call handler has multiple options or extensions available for the caller to choose from. The message may prompt the caller to enter a specific extension or provide a menu of options to choose from.
In summary, the correct answer is A, "error" message, which is played when a caller enters a string of digits that is not found in the search scope.