CCSP Exam Answer: Customer Relationship and Financial Transaction Oversight

Customer Relationship and Financial Transaction Oversight

Question

Which of the following roles is responsible for overseeing customer relationships and the processing of financial transactions?

Answers

Explanations

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A. B. C. D.

C.

The cloud service business manager is responsible for overseeing business plans and customer relationships as well as processing financial transactions.

The role responsible for overseeing customer relationships and the processing of financial transactions in cloud services is the Cloud Service Business Manager (option C).

A Cloud Service Business Manager is responsible for managing the business aspects of cloud services, including developing and executing business strategies, overseeing financial and budgeting activities, and ensuring customer satisfaction. The Cloud Service Business Manager is responsible for developing customer relationships and ensuring that their needs are met. They must also have a deep understanding of financial transactions and ensure that they are processed accurately and securely.

A Cloud Service Manager (option A) is responsible for overseeing the overall delivery of cloud services, ensuring that they meet customer needs and are delivered on time and within budget. This role involves managing the cloud service team, coordinating with other departments, and ensuring that service level agreements (SLAs) are met.

Cloud Service Deployment (option B) is a technical role responsible for deploying cloud services, configuring and customizing them to meet customer needs, and ensuring that they are integrated with other systems and applications.

Cloud Service Operations Manager (option D) is responsible for overseeing the day-to-day operations of cloud services, ensuring that they are running smoothly and that any issues are resolved quickly. This role involves monitoring the performance of cloud services, managing incidents and problems, and ensuring that service levels are maintained.

In summary, the Cloud Service Business Manager is the most appropriate role for overseeing customer relationships and financial transactions in cloud services.