Conflicting Settings in Salesforce for Outlook and Lightning Sync
Question
Cloud Kicks has recently migrated from Salesforce for Outlook to Lightning Sync. While migrating, Salesforce for Outlook hasn't been disabled for Lightning Sync users. There are some conflicting settings in both Outlook configuration and Lightning Sync configuration.
What happens as a result if there are any conflicts?
Answers
Explanations
Click on the arrows to vote for the correct answer
A. B. C. D.A
When there are conflicting settings between Salesforce for Outlook and Lightning Sync during the migration process, the result will depend on the specific configuration and the actions taken by the administrator. Let's go through each of the answer choices to understand the possible outcomes:
A. Salesforce gives preference to Lightning Sync settings: If Salesforce gives preference to Lightning Sync settings, it means that any conflicts will be resolved in favor of the Lightning Sync configuration. This could result in the override or disregard of conflicting settings from Salesforce for Outlook. The specific conflicts and how they are resolved would depend on the nature of the settings and the migration process.
B. Salesforce stops the sync and reports the errors: If there are conflicts between Salesforce for Outlook and Lightning Sync settings, and Salesforce detects these conflicts, it may choose to stop the synchronization process and generate error reports. Stopping the sync would prevent any data discrepancies or inconsistencies that could arise from conflicting settings.
C. Salesforce gives preference to Salesforce permission settings: This answer choice suggests that Salesforce would prioritize the permission settings within Salesforce over the conflicting settings between Salesforce for Outlook and Lightning Sync. In this case, any conflicts would be resolved based on the Salesforce permission settings, which could potentially override settings from both Salesforce for Outlook and Lightning Sync.
D. Salesforce gives preference to Salesforce for Outlook settings: If Salesforce gives preference to Salesforce for Outlook settings, it means that any conflicts would be resolved in favor of the Salesforce for Outlook configuration. This could involve disregarding or overriding conflicting settings from Lightning Sync during the migration process.
To determine the correct answer, it is essential to refer to the official documentation, study materials, or resources provided by Salesforce for the Certified Sales Cloud Consultant exam. The answer may vary based on the specific version of Salesforce and the configuration choices made during the migration process.
