The Role of the CIO in Supporting Mobile Offerings
Question
A CEO determines the enterprise is lagging behind its competitors in consumer mobile offerings, and mandates an aggressive rollout of several new mobile services within the next 12 months.
To ensure the IT organization is capable of supporting this business objective, the enterprise's CIO should FIRST:
Answers
Explanations
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A. B. C. D.D.
The correct answer is D. Request an assessment of current in-house mobile technology skills.
Explanation:
Before implementing any new mobile services, it is essential to determine the existing capabilities of the IT organization in mobile application development. An assessment of current in-house mobile technology skills will help the CIO to identify any gaps in skills or knowledge and determine whether the organization has the necessary resources to achieve the CEO's business objective within the given time frame. This assessment should include a review of the existing technology infrastructure, tools, and processes for mobile application development.
Option A is not the best choice because it focuses on procurement of external resources without considering the internal capacity of the IT organization.
Option B is not the best choice because it assumes that the existing team lacks skills without first verifying this through an assessment.
Option C is not the best choice because creating a sense of urgency may not be effective if the IT team does not have the necessary skills to support mobile application development.
Therefore, the CIO should request an assessment of current in-house mobile technology skills as the first step to ensure that the IT organization is capable of supporting the business objective of rolling out several new mobile services within the next 12 months.
