Which is a capability of Chatter? Choose 3 answers:
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A. B. C. D. E.ADE.
Chatter is a collaboration tool in Salesforce that allows users to connect and share information with each other in real-time. It has several capabilities that enhance collaboration and increase productivity in the Salesforce environment.
The correct answers to the question are A, D, and E. Here is a detailed explanation of each of these capabilities:
A. Receive updates related to records followed by a user: Chatter allows users to follow records and receive updates related to those records in real-time. For example, if a user follows an Opportunity record, they will receive updates when the record is edited, when new activities are added, and when the record is closed. This capability ensures that users stay informed of changes to records that are important to them.
D. Follow people within Salesforce organization: Chatter also allows users to follow other people within their Salesforce organization. When a user follows another person, they can receive updates on that person's activities, posts, and comments. This capability enhances collaboration by allowing users to stay connected with their colleagues and stay informed of their activities.
E. Post updates, files, links to Chatter pages: Chatter allows users to post updates, files, and links to Chatter pages. This capability enables users to share information with their colleagues in real-time. For example, a user can post a question to Chatter and receive answers from their colleagues, or they can share a file or link that they think will be helpful to others in the organization.
B. Share updates, files, and links with Leads and Contacts: This answer is incorrect as Chatter does not allow users to share updates, files, and links with Leads and Contacts. Chatter is an internal collaboration tool that is only accessible to users within the Salesforce organization.
C. Receive recommendations for users and records to follow: This answer is also incorrect as Chatter does not provide recommendations for users and records to follow. Users can choose to follow records and people based on their own preferences and interests.
In summary, Chatter is a powerful collaboration tool that allows users to follow records and people, post updates and files, and stay informed of activities within their Salesforce organization.