The MOST effective way to determine if IT is meeting business requirements is to establish:
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A. B. C. D.D.
The MOST effective way to determine if IT is meeting business requirements is to establish Key Performance Indicators (KPIs). KPIs are a set of measurable values that demonstrate how well an organization is achieving its key business objectives. KPIs can be used to monitor and evaluate the performance of IT and determine whether IT is meeting business requirements.
Industry benchmarks are useful in identifying best practices and comparing an organization's performance to that of its peers, but they may not be directly relevant to an organization's unique business requirements. Organizational goals are important for setting the direction and priorities of IT, but they may not provide a comprehensive view of whether IT is meeting all business requirements. A capability model can help identify the IT capabilities required to meet business requirements, but it does not provide a direct measure of whether IT is meeting those requirements.
On the other hand, KPIs provide a direct and measurable way to assess IT's performance against specific business requirements. By establishing KPIs that are aligned with business objectives, an organization can monitor and evaluate IT's performance in a systematic and objective manner. KPIs can help identify areas where IT is not meeting business requirements, enabling the organization to take corrective actions as needed. Overall, KPIs are the most effective way to determine if IT is meeting business requirements.