Factors in Measurement of Critical Success Factors in SDLC Phases

D.

The LEAST is the keyword used in this question, You need to find out a LEAST important factor in the measurement of the productivity.

For the CISA exam you should know the table below which contains information about measurement of a critical success factor.

Measurement of Critical Success Factors Productivity - Dollars spent per use - Number of transactions per month Number of transactions per user - Quality - Number of discrepancies - Number of disputes - Number of occurrences of fraud/misuse detection Economic value - Total processing time reduction - Momentary value of administration costs Customer service - Turnaround time for customer question handling Frequency of useful communication to user.

The following were incorrect answers: The other options presented are more important in the measurement of critical success factor of the productivity.

The critical success factors (CSFs) are the key variables that must be achieved to ensure the success of a project. In the context of the Software Development Life Cycle (SDLC), the CSFs for productivity may include factors such as reducing development time, improving quality, or increasing user satisfaction. The question asks for the factor that is LEAST important in measuring the CSFs of productivity in the SDLC phases.

A. Dollar spent per use is an important factor for measuring the cost-effectiveness of a software project. However, it is not directly related to the CSFs of productivity in the SDLC phases. Therefore, this factor is a possible answer.

B. Number of transactions per month is a measure of the system's performance and may be an important factor in measuring productivity in the SDLC phases. However, it may not be the most critical factor. For example, a system that processes a high volume of transactions may not be considered productive if it has low quality or is difficult to use.

C. Number of transactions per user is a measure of the system's usability and may be an important factor in measuring productivity in the SDLC phases. However, it may not be the most critical factor. For example, a system that is easy to use but has low quality or is slow may not be considered productive.

D. Number of occurrences of fraud/misuse detection is an important factor in measuring the security of a system. However, it is not directly related to the CSFs of productivity in the SDLC phases. Therefore, this factor is a possible answer.

In conclusion, while all four factors may be relevant to measuring productivity in the SDLC phases, the least important factor among them is likely to be dollar spent per use or number of occurrences of fraud/misuse detection, as they are not directly related to productivity in the SDLC phases.