Change Request Management in IT Projects

Managing Change Requests

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Question

An IS auditor is involved with a project and finds an IT project stakeholder wants to make a change that could affect both the project scope and schedule.

Which of the following would be the MOST appropriate action for the project manager with respect to the change request?

Answers

Explanations

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A. B. C. D.

C.

As an IS auditor involved in a project, encountering requests for changes in project scope and schedule is a common occurrence. These changes may come from various stakeholders such as clients, project team members, or management.

In this scenario, the IT project stakeholder wants to make a change that could affect both the project scope and schedule. The most appropriate action for the project manager with respect to the change request would be to evaluate the impact of the change (Option C).

Option A, recommending to the project sponsor whether to approve the change, may not be appropriate as the project manager is responsible for managing the project, and it is their responsibility to evaluate the impact of any proposed changes.

Option B, modifying the project plan as a result of the change, may be premature without first evaluating the impact of the proposed change. It is important to determine the impact of the change before modifying the project plan.

Option D, ignoring out-of-scope requests, is not a recommended approach as changes that may seem out of scope at first can sometimes be valuable to the project. It is better to evaluate the impact of the request before dismissing it.

Therefore, the most appropriate action for the project manager with respect to the change request is to evaluate the impact of the change. The project manager should assess the proposed change's potential impact on the project's timeline, budget, resources, and scope, and then determine the best course of action. This may involve seeking input from other stakeholders, weighing the pros and cons of the proposed change, and ultimately deciding whether to accept or reject the change request.