Evaluation of Incident Management Procedures

C.

When evaluating incident management procedures, an IS auditor should first review the prioritization criteria. This is because the prioritization criteria will determine how incidents are classified and handled by the incident management team. Prioritization criteria define the levels of severity of incidents and the urgency of the response required.

By reviewing the prioritization criteria, an IS auditor can ensure that the incident management team is focusing on the most critical incidents first and responding appropriately. The prioritization criteria should be based on the organization's business impact analysis and risk assessment results.

Once the IS auditor has reviewed the prioritization criteria, they can then move on to review other aspects of incident management procedures such as the command center monitoring, root cause analysis steps, and peer review requirements. These elements are important to ensure effective incident management, but prioritization criteria should be reviewed first to ensure that the incident management team is properly focused on the most critical incidents.

In summary, the IS auditor should review the prioritization criteria first when evaluating incident management procedures to ensure that the incident management team is focusing on the most critical incidents and responding appropriately.