Cisco IM and Presence Automatic Fallback Configuration

Server Recovery Manager Service

Question

When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

C.

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-im-presence-service/200958-IM-and-Presence-

When Cisco IM and Presence (IMP) is configured to use automatic fallback, the Server Recovery Manager (SRM) service monitors the availability of all services and servers in the IMP deployment. If a service or server fails, the SRM service will wait for a certain period of time before initiating an automatic fallback to a backup service or server.

The amount of time that the SRM service waits before initiating an automatic fallback is known as the "fallback timer." By default, the fallback timer is set to 20 minutes.

This means that if a service or server fails, the SRM service will wait for 20 minutes before initiating an automatic fallback to a backup service or server. During this 20-minute period, the SRM service will continue to monitor the failed service or server to see if it becomes available again. If the failed service or server becomes available again within the 20-minute window, the SRM service will not initiate an automatic fallback.

If the failed service or server remains unavailable after 20 minutes, the SRM service will initiate an automatic fallback to a backup service or server. This ensures that there is minimal disruption to users in the event of a service or server failure.

It's worth noting that the fallback timer can be configured to a different value if desired, so the actual answer to this question may vary depending on how the IMP deployment is configured. However, by default, the fallback timer is set to 20 minutes. Therefore, the correct answer to the question is B. 20 minutes.