Client Matter Code Setting in Route Pattern Configuration | Cisco Exam Answer

Client Matter Code Setting | Cisco Exam

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Question

Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)

Answers

A. The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.

B. If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes disabled.

C. If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box.

D. The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code.

E. The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code.

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Explanations

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A. B. C. D. E.

AB.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/

The Client Matter Code (CMC) feature in Cisco Unified Communications Manager (CUCM) allows users to enter a code that identifies a specific client or matter for billing purposes. The CMC can be configured in the Route Pattern configuration window in CUCM.

Regarding the statements:

A. The statement "The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code" is not correct. CUCM does support overlap sending with the CMC feature. Overlap sending allows users to enter digits before the entire dial string is collected. However, if the CMC is required, then the user will be prompted to enter the CMC before the call is completed.

B. The statement "If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes disabled" is also incorrect. If the Allow Overlap Sending checkbox is checked, the Require Client Matter Code checkbox remains enabled. The Allow Overlap Sending checkbox allows digits to be entered before the entire dial string is collected. The Require Client Matter Code checkbox, when checked, prompts the user to enter the CMC before the call is completed.

C. The statement "If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box" is correct. The Allow Overlap Sending checkbox allows users to enter digits before the entire dial string is collected, and the Require Client Matter Code checkbox prompts the user to enter the CMC before the call is completed. These two options can be used together.

D. The statement "The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code" is correct. CUCM does support overlap sending with the CMC feature. Overlap sending allows users to enter digits before the entire dial string is collected. However, if the CMC is required, then the user will be prompted to enter the CMC before the call is completed.

E. The statement "The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code" is incorrect. The Forced Authorization Code (FAC) is a separate feature in CUCM that allows users to enter a code before placing a call. The CMC feature is used for billing purposes, and it does not have an option to configure an Authorization Level.

In summary, the correct statements are C and D. The CMC feature does support overlap sending, and the Allow Overlap Sending and Require Client Matter Code options can be used together in the Route Pattern configuration window.

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