Where to Define Call Detail Records Data Collection Interval for Cisco Unified CM Administrators

B.

References:

The correct answer is A. Cisco Unified CM Administration Service Parameters.

Call Detail Records (CDRs) are used to track the detailed information about calls made or received by a Cisco Unified Communications Manager (CUCM) system. CDR data collection is an essential feature of CUCM that provides critical information for billing, accounting, and troubleshooting purposes.

CDR data collection interval is the time interval in which CUCM collects and saves CDR data. CUCM administrators can configure this interval as per their requirements.

To define CDR data collection interval, the administrator needs to log in to the Cisco Unified CM Administration web interface and navigate to System > Service Parameters. In the Service Parameters window, select the server where you want to configure the CDR data collection interval.

In the list of services, select the Cisco CallManager service, and then scroll down to the CDR Enabled Flag parameter. Change this parameter to True if it is not already set. Next, locate the CDR Log Calls with Zero Duration Flag parameter and set it to True if you want to log zero-duration calls.

Finally, locate the CDR Collection Interval parameter and set it to the desired time interval in seconds. The valid range for this parameter is 60 to 86,400 seconds (one day).

Option B is incorrect because Enterprise Parameters apply to the entire CUCM cluster, and the CDR data collection interval is a service-level parameter.

Option C, Cisco Unified Serviceability, provides a web interface for managing CUCM services, but it does not provide access to the CDR data collection interval parameter.

Option D, Cisco Unified Reporting, is used to generate reports on various aspects of CUCM performance and usage, but it does not provide access to the CDR data collection interval parameter.

Option E is incorrect because CDR data collection interval is a configurable parameter.