Allowing End Users to Control Spam Delivery in Cisco Email Security Appliance

Configuring End User Control for Spam Delivery

Question

Which antispam feature is utilized to give end users control to allow emails that are spam to be delivered to their inbox, overriding any spam verdict and action on the Cisco ESA?

Answers

Explanations

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A. B. C. D.

B.

https://www.cisco.com/c/en/us/td/docs/security/ces/user_guide/esa_user_guide_11-1/b_ESA_Admin_Guide_ces_11_1/

The antispam feature that allows end users to control the delivery of emails that have been marked as spam is the "end user allow list." This feature provides end users with the ability to allow emails that may have been mistakenly marked as spam to be delivered to their inbox.

When an email is marked as spam by the Cisco ESA, it is either quarantined or rejected, depending on the configuration. However, with the end user allow list, an end user can choose to override this action by adding the sender's email address or domain to the allow list. This action tells the Cisco ESA to deliver the email to the end user's inbox, regardless of the spam verdict.

It's worth noting that the end user allow list should be used with caution, as it can potentially allow actual spam emails to bypass the spam filters and be delivered to the end user's inbox. Therefore, it is recommended to educate end users on how to use this feature properly and only allow emails from known and trusted senders.

The other answer options provided in the question are not correct for this feature. The end user spam quarantine access feature allows end users to access and release emails that have been quarantined by the Cisco ESA. The end user passthrough list is not a feature of the Cisco ESA, and the end user safelist is not a specific feature related to antispam control in the Cisco ESA.