Cisco IP Phone: Displaying Calling Number and E.164 Format in Call History

Cisco IP Phone Configuration

Question

How does an administrator make a Cisco IP phone display the last 10 digits of the calling number when the call is in the connected state, and also display the calling number in the E.164 format within call history on the phone?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

D.

To make a Cisco IP phone display the last 10 digits of the calling number in the connected state and also display the calling number in the E.164 format within call history on the phone, the administrator needs to configure a calling party transformation pattern that keeps only the last 10 digits.

Option A, configuring a translation pattern that has a Calling Party Transform Mask of XXXXXXXXXX, will only mask the calling party number with "XXXXXXXXXX," and will not display the last 10 digits.

Option B, changing the Significant Digits on the inbound SIP trunk to 10, will also not display the last 10 digits in the connected state. Significant Digits only specifies how many digits of the called number to send out.

Option C, changing the service parameter Apply Transformations On Remote Number to True, will apply transformations to the remote number and not the calling party number.

Therefore, option D is the correct choice. The administrator needs to configure a calling party transformation pattern that keeps only the last 10 digits. The steps to do this are as follows:

  1. Log in to the Cisco Unified Communications Manager Administration page.
  2. Go to Call Routing > Calling Party Transformation.
  3. Click Add New.
  4. Enter a name for the calling party transformation pattern, such as "Last 10 digits."
  5. In the Calling Party Transformation Pattern section, enter the pattern to match the calling number. For example, if the calling number is 123-456-7890, the pattern would be "1234567890."
  6. In the Transformation Mask section, enter the mask that will keep only the last 10 digits. For example, if the calling number is 123-456-7890, the mask would be "XXXXXXXXXX."
  7. Click Save.

After configuring the calling party transformation pattern, the administrator should associate it with the relevant device or device pool. Once applied, the Cisco IP phone will display the last 10 digits of the calling number in the connected state, and also display the calling number in the E.164 format within call history on the phone.