Cisco Jabber Phone Mode with Contacts - Configuration Guide

Configure Cisco Jabber Phone Mode with Contacts

Question

A customer wants to deploy Cisco Jabber Phone Mode with contacts.

Which two configurations are needed to accomplish this goal? (Choose two.)

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D. E.

BC.

Sure, I'd be happy to explain the answer to this question in detail!

To deploy Cisco Jabber Phone Mode with contacts, two configurations are needed:

  1. Enable Cisco UCM end-users for IM and Presence: In order for Jabber to use contacts, IM and Presence services need to be enabled for Cisco UCM end-users. This means that each user that will be using Jabber needs to have IM and Presence services enabled in their user configuration in Cisco UCM. This can be done by going to the user's configuration page in Cisco UCM and selecting the "Enable User for IM and Presence" checkbox.

  2. Import Contacts.xml into Jabber: In order for Jabber to have access to contacts, the contacts need to be imported into Jabber. This is typically done by importing a Contacts.xml file into Jabber. The Contacts.xml file should contain a list of the contacts that the user wants to have access to in Jabber. This file can be created manually or exported from another application.

So, the correct answers to this question are B and E.

A is incorrect because removing the IM and Presence servers from the Cisco UCM service profile would prevent users from using IM and Presence services, which are required for Jabber to use contacts.

C is also incorrect because disabling instant messaging on IM and Presence would prevent users from using IM and Presence services, which are required for Jabber to use contacts.

D is incorrect because adding the Application Client Users role to Cisco UCM end-users is not required for Jabber to use contacts.