When the computer incident response team (CIRT) finds clear evidence that a hacker has penetrated the corporate network and modified customer information, an information security manager should FIRST notify:
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A. B. C. D.C.
The data owners should be notified first so they can take steps to determine the extent of the damage and coordinate a plan for corrective action with the computer incident response team.
Other parties will be notified later as required by corporate policy and regulatory requirements.
When the computer incident response team (CIRT) finds clear evidence that a hacker has penetrated the corporate network and modified customer information, the first step an information security manager should take is to notify the appropriate stakeholders. The stakeholders who should be notified depend on the specific circumstances of the incident.
A. Information security steering committee: The information security steering committee is responsible for overseeing the development and implementation of information security policies and procedures in the organization. They should be notified in case the incident has the potential to impact the overall security posture of the organization. The committee can help in guiding and providing direction to the incident response team in terms of policy changes, staff training, and technology upgrades.
B. Customers who may be impacted: If the incident has the potential to impact customers, it is crucial to notify them as soon as possible to mitigate the damage. The notification should include details of the breach, the potential impact on their personal information, and any steps they can take to protect themselves. Prompt communication with affected customers can help maintain their trust in the organization and reduce the risk of lawsuits.
C. Data owners who may be impacted: Data owners are the individuals or departments who are responsible for the data affected by the incident. They should be notified in case the incident has the potential to impact the availability, confidentiality, or integrity of the data they are responsible for. Data owners can help in identifying the scope of the incident and the potential impact on business operations.
D. Regulatory agencies overseeing privacy: Depending on the type of data affected, there may be regulatory agencies overseeing privacy that need to be notified. Failure to comply with regulatory requirements can lead to severe financial and legal consequences, including fines and reputational damage. The information security manager should review the relevant laws and regulations to determine whether notification is necessary.
In conclusion, the information security manager should consider the specific circumstances of the incident and notify the appropriate stakeholders. In most cases, the first stakeholders to be notified would be customers who may be impacted, followed by data owners, regulatory agencies, and the information security steering committee.