While preparing a computer that will be issued to a new user, the technician discovers the computer's former user configured a supervisor password in the BIOS.
Which of the following can the technician do to allow the password to be removed?
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A. B. C. D.C.
When a supervisor password is set in the BIOS, it restricts access to certain settings and can prevent changes from being made. If the technician needs to remove the password to configure the computer for the new user, they have a few options.
Option A, reimage the machine from a network share, is not a viable solution as it involves wiping the entire system and reinstalling the operating system. This would not remove the BIOS supervisor password.
Option B, changing the boot order and booting to an external drive, would allow the technician to run a program or utility that could potentially remove the supervisor password. However, this would require knowledge of such a program or utility and may not be feasible for all situations.
Option C, removing and replacing the CMOS battery, is a possible solution. The CMOS battery is responsible for maintaining the BIOS settings, and removing it will reset the BIOS to its default settings. This should remove any supervisor password that was set. However, this option requires physically opening the computer case and locating the CMOS battery, which may not be feasible for all users.
Option D, using the BIOS user password to reset the supervisor password, is not a valid option. The BIOS user password only allows the user to access certain settings in the BIOS, but it does not grant the ability to reset the supervisor password.
Therefore, the best option to allow the password to be removed is option C, removing and then replacing the CMOS battery.