A new user has joined a company, and human resources has given the user several documents to sign regarding compliance and regulations for company computers.
The user has also received web links to documentation for applications, as well as processes and procedures to do jobs in accordance with those programs.
Which of the following types of documentation has the user MOST likely received? (Choose two.)
Click on the arrows to vote for the correct answer
A. B. C. D. E. F.BD.
The user has most likely received two types of documentation: an Acceptable Use Policy (AUP) and Knowledge Base articles.
An Acceptable Use Policy (AUP) outlines the company's expectations for how employees should use the company's computers, network, and other resources. It typically covers topics such as internet usage, email usage, social media usage, and confidentiality. AUPs are important because they help to prevent security breaches, protect sensitive data, and ensure that employees are using company resources appropriately.
Knowledge Base articles, on the other hand, are a collection of articles or documents that provide information about specific topics related to company software or hardware. These articles are typically created by technical support or training teams to help users troubleshoot issues or learn how to use specific software or hardware. They may also include step-by-step instructions for completing common tasks, such as setting up a new printer or connecting to a VPN.
The other answer choices are less likely to be the types of documentation the user received:
Inventory management policy: This policy would be more relevant to employees responsible for managing the company's inventory of physical assets, such as computers and other equipment.
End-user acceptance document: This type of document is typically used to obtain formal acceptance from a user that they have reviewed and agree to the terms and conditions of a software application or service.
Incident documentation: This type of documentation is typically used to record information about security incidents, such as cyberattacks or data breaches.
Network diagrams: These diagrams are typically used by network administrators to document the layout of the company's network infrastructure. They are less relevant to end-users who are not responsible for managing the network.