Users notify the help desk of an email that was just received.
The email came from the help desk's email address and asked the users to click on an embedded link.
This email is BEST described as:
Click on the arrows to vote for the correct answer
A. B. C. D.D.
The BEST description for the email mentioned in the question is D. Spoofing.
Spoofing is a cyber attack technique where the attacker sends an email with a false sender address to deceive the recipient into believing that the email comes from a trustworthy source. In this case, the email appears to be coming from the help desk's email address, but it is not actually from them.
The email is asking the users to click on an embedded link, which is a common tactic used by attackers to trick users into visiting a fake website or downloading malware onto their devices. This type of email is often referred to as a "phishing" email.
Phishing is a type of social engineering attack where the attacker tries to trick the user into revealing sensitive information or performing some action that is harmful to their computer or network. This is usually done by sending an email that looks like it comes from a trusted source, such as a bank or an IT department.
In contrast, a zombie is a computer that has been taken over by a hacker and is being used to launch attacks on other systems without the knowledge of the owner. Whaling is a type of phishing attack that targets high-level executives or other important individuals in an organization.