Missing Time Slots in Event Log: Troubleshooting Server Errors | Preventing Future Issues
Question
A user contacts a technician to troubleshoot server errors.
The user explains that some files will not open on the server, the data backups are operational, and the weather has been bad.
The technician notices missing time slots in the event log.
Which of the following should the technician replace to prevent these issues in the future?
Answers
Explanations
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A. B. C. D.D.
The issue being reported by the user is that some files on the server are not opening. The technician notices missing time slots in the event log, which indicates that some events are not being recorded.
Based on the given information, it is not clear what is causing the issue with the files. However, the missing time slots in the event log suggest that the server may be experiencing power-related issues, which could be caused by an unreliable power source or power fluctuations due to bad weather.
To prevent similar issues from occurring in the future, the technician should replace the surge protector or battery backup. A surge protector can protect the server from power surges caused by lightning strikes or power outages, while a battery backup can provide uninterrupted power in case of power outages.
Replacing the system memory or hard drives would not necessarily resolve the issue with the files not opening, as this problem could be caused by a variety of factors such as software or network issues. Therefore, A and C are incorrect options.
In conclusion, the correct answer is B. Surge protector or D. Battery backup. The best course of action would be to replace the surge protector or battery backup, depending on which one is determined to be the root cause of the issue.
