An IT professional recently assisted Ann, a customer, with updating her password and regaining access to a hijacked email account.
Shortly afterward, Ann notices dozens of unwanted emails, thanking her for subscribing to an organization's mailing list.
Which of the following should be performed to remove and prevent any further emails from this organization?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
Option A, "Click the Unsubscribe button on each unwanted email" may seem like a logical solution to stop receiving unwanted emails. However, in cases where emails are from a spam or phishing organization, clicking the unsubscribe button can confirm to the organization that the email is active and monitored, leading to an increase in spam emails. It's also possible that the unsubscribe link itself is a phishing attempt to gather more personal information.
Option B, "Send the unwanted items to the spam or junk folder," is a useful solution to separate unwanted emails from the inbox. Most email clients have built-in spam filters that can automatically detect and move unwanted emails to the spam or junk folder. However, this method doesn't prevent future emails from the organization, and some emails may still slip through the filters.
Option C, "Deploy an email address whitelist," is a method of filtering incoming emails by creating a list of approved email addresses. Only emails from these approved addresses will be delivered to the inbox, while all others will be rejected or sent to the spam folder. While this method can effectively prevent unwanted emails, it can also potentially block important emails from unknown or new contacts that are not on the whitelist.
Option D, "Create domain-based filters," is another method of filtering incoming emails. It allows the user to create rules that sort incoming emails based on the sender's domain or email address. For example, if the unwanted emails are all from the same domain, the user can create a filter to automatically delete or move any emails from that domain to the spam or junk folder. This method is more flexible than the whitelist method as it allows the user to block specific domains or email addresses rather than just approved ones.
In conclusion, the best solution to remove and prevent any further unwanted emails from an organization is to use option D, "Create domain-based filters." This method provides more control over incoming emails and allows the user to block specific domains or email addresses that are known to send unwanted emails. It's also important to note that users should always be cautious when clicking links or providing personal information in emails, especially from unknown or suspicious sources.