When trying to log onto a company's new ticketing system, some employees receive the following message: Access denied: too many concurrent sessions.
The ticketing system was recently installed on a small VM with only the recommended hardware specifications.
Which of the following is the MOST likely cause for this error message?
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A. B. C. D.C.
The most likely cause for the error message "Access denied: too many concurrent sessions" when trying to log onto a company's new ticketing system is that the software is out of licenses (answer B).
A concurrent session is a single user session where a user is actively logged into a system or application. The error message suggests that there are too many concurrent sessions, which means that the system is configured to allow a limited number of users to log in at the same time. When this limit is reached, any additional login attempts will be denied.
The fact that the ticketing system was recently installed on a small VM with only the recommended hardware specifications suggests that the system may not have enough resources to support the number of users trying to access it. However, the error message specifically states that the problem is due to "too many concurrent sessions," not a lack of resources.
Option A, "Network resources have been exceeded," is not the most likely cause of the problem because the error message does not indicate any network-related issues.
Option C, "The VM does not have enough processing power," is also less likely to be the cause of the problem because the error message specifically mentions concurrent sessions, not processing power or performance issues.
Option D, "The firewall is misconfigured," is also unlikely to be the cause of the problem because the error message does not suggest any issues related to network security.
In summary, the most likely cause of the error message "Access denied: too many concurrent sessions" is that the software is out of licenses, meaning that the system is configured to allow only a certain number of users to log in at the same time, and that limit has been reached.