VMware App Volumes Application Issues: Troubleshooting Guide

Resolving Application Issues with VMware App Volumes

Question

A company wants to migrate end user applications to VMware App Volumes.

The IT team creates five App Stacks using a Windows desktop VM deployed from a golden master image used for all Horizon desktop pools.

Some users experience application failures with a few applications in some of the App Stacks.

What can the IT team do to resolve these application issues?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

A.

Sure, I'll explain each answer option and provide more information about the scenario to help you understand the best solution:

A. Update the App Volumes Agent in the golden master image, then delete and redeploy the Horizon desktops of the users experiencing issues. This option suggests that the IT team update the App Volumes Agent in the golden master image used to create the App Stacks, then delete and redeploy the Horizon desktops of the users experiencing application issues. This can help resolve issues related to outdated App Volumes Agents or other compatibility issues. However, this option may not resolve application-specific issues that are not related to the App Volumes Agent.

B. Install a new copy of the same Windows operating system without any updates, patches, or service packs, and use it as the App Volumes capture VM. This option suggests that the IT team create a new Windows operating system without any updates, patches, or service packs and use it as the App Volumes capture VM. This can help ensure that the captured applications are not affected by any updates or patches that may be causing application failures. However, this option may not be feasible if the applications require specific updates or patches.

C. Refresh the Horizon desktop VMs of the users experiencing the issues. This option suggests that the IT team refresh the Horizon desktop VMs of the users experiencing application issues. This can help resolve issues related to corrupted or misconfigured desktop VMs. However, this option may not resolve application-specific issues that are not related to the desktop VMs.

D. Capture each application in a single App Stack and assign each user the correct application using Identity Manager. This option suggests that the IT team capture each application in a single App Stack and assign each user the correct application using Identity Manager. This can help ensure that each user has access to the correct version of the application without any conflicts. However, this option may not be feasible if there are too many applications to manage individually.

Based on the scenario, option A is the most likely solution to resolve application issues as updating the App Volumes Agent can help address compatibility issues that may be causing the application failures. However, the IT team may need to investigate further to determine if the application failures are caused by other factors such as compatibility issues with the operating system or specific updates or patches.