When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
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A. B.A.
The answer is False.
Salesforce provides complimentary document storage for files such as attachments, documents, and files uploaded to Chatter, which is separate from your general storage limit. However, this complimentary storage is not available for use when you exceed your general storage limit.
When you exceed your general storage limit, you must purchase additional storage to continue using Salesforce. You can purchase additional storage by contacting Salesforce Customer Support or your Salesforce Account Executive.
It's important to note that some Salesforce products, such as Salesforce Essentials, have a fixed storage limit that cannot be increased. In this case, you would need to upgrade to a higher edition of Salesforce to increase your storage limit.
In summary, when you exceed your general storage limit, you cannot use your complimentary document storage for additional space. You must purchase additional storage or upgrade to a higher edition of Salesforce.