A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded.
The system fans have been replaced, but the clicking noise remains.
Diagnostics have been run on the video card.
Which of the following should the technician do FIRST?
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A. B. C. D. E.D.
Given that the clicking noise becomes more frequent every time a video editing application is loaded and the fans have already been replaced, it is likely that the noise is coming from the hard drive. It is possible that the hard drive's read/write head is failing or the hard drive is experiencing some other mechanical issue.
Therefore, the technician should start by replacing the hard drive. This will involve backing up the data on the existing hard drive and then transferring it to the new hard drive. If the clicking noise persists after the hard drive has been replaced, the technician can then consider replacing the video card or taking other diagnostic measures.
It is not recommended to perform a System Restore or scan the system for viruses at this stage, as the issue is likely hardware-related. These steps may not resolve the problem and may result in wasted time and effort. However, it is important to always keep the system updated and run regular virus scans to ensure optimal performance and security.