A user installed an application that now requires a license key to enable full functionality.
The user contacts support, and the technician decides to enter a license key in the software GUI on behalf of the user.
Which of the following will support this task?
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A. B. C. D.B.
The correct answer is B. RDP (Remote Desktop Protocol).
RDP is a protocol developed by Microsoft that allows a user to connect to a remote computer and use its desktop environment as if they were physically present at the computer. This makes it possible for a technician to remotely access a user's computer, and enter a license key on their behalf in the software GUI.
SSH (Secure Shell) is a network protocol used for secure remote login and other secure network services over an insecure network. SSH is commonly used in Linux and Unix environments to remotely access and manage servers.
FTP (File Transfer Protocol) is a standard protocol used to transfer files between computers over a network. FTP is commonly used for transferring files between a local computer and a remote server.
Telnet is a protocol used for remote access to a computer over a network. Telnet is insecure because it sends all data, including passwords, in plaintext over the network, which makes it vulnerable to interception and hacking.
In summary, RDP is the appropriate protocol to use in this scenario as it provides a secure and remote access to the user's computer desktop and enables the technician to enter the license key in the software GUI on behalf of the user.