Continuous Improvement of Incident Response Capabilities

A.

The activity that the incident team lead has executed is a "Lessons learned review".

A lessons learned review is a crucial exercise that focuses on continuous improvement of the organization's incident response capabilities. This exercise involves examining the effectiveness of the organization's incident response procedures, identifying any gaps or weaknesses, and developing strategies to address them.

In a lessons learned review, the incident response team will review the incident response plan, the procedures that were followed during the incident, and the results of those procedures. The team will evaluate the effectiveness of the response procedures, identify any areas where improvements can be made, and develop strategies to address those weaknesses.

The primary goal of a lessons learned review is to continuously improve the organization's incident response capabilities. By identifying weaknesses and developing strategies to address them, the organization can better prepare for future incidents and minimize the impact of any future data-leakage incidents.

Root cause analysis is another important exercise that can be conducted after an incident, but it focuses more on identifying the underlying cause of the incident rather than improving incident response capabilities. Incident audits are also valuable, but they tend to focus more on compliance and regulatory requirements. Corrective action exercises are similar to lessons learned reviews, but they tend to focus more on identifying specific actions that need to be taken to address weaknesses rather than on developing overall strategies for improvement.