A newly hired systems administrator is trying to connect a new and fully updated, but very customized, Android device to access corporate resources.
However, the MDM enrollment process continually fails.
The administrator asks a security team member to look into the issue.
Which of the following is the MOST likely reason the MDM is not allowing enrollment?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
Based on the given scenario, the most likely reason why the MDM enrollment process fails is option D, "The device is rooted."
Rooting is a process in which an Android device's operating system is modified to grant the user administrative or root access, which allows them to bypass limitations imposed by the manufacturer or carrier. Rooting can be used to modify or customize the device's behavior, install applications that require elevated privileges, or access sensitive system data.
However, rooting an Android device also makes it more vulnerable to security threats. It can bypass or disable built-in security features, including those used by MDM solutions, leaving the device and corporate resources it accesses at risk. As a result, many organizations prohibit the use of rooted devices or those with other security vulnerabilities.
In this case, the MDM enrollment process is failing most likely because the device has been rooted, making it non-compliant with the corporate security policy. The MDM solution may be configured to block enrollment on rooted devices or devices with other known security issues.
Option A, "The OS version is not compatible," could be a possibility if the MDM solution requires a specific Android version to function correctly. Still, the scenario mentions that the device is "fully updated," which means that it should have the latest version of Android and should be compatible.
Option B, "The OEM is prohibited," could also be a possibility if the organization has a policy of only allowing devices from specific manufacturers. However, the scenario does not provide any information to suggest that this is the case.
Option C, "The device does not support FDE," could also be a possibility if the organization has a policy of requiring devices to have full disk encryption (FDE). However, this option is less likely as it would not prevent MDM enrollment entirely, but it could prevent the device from accessing certain corporate resources.