CompTIA CTT+ Exam TK0-201: Instructor Performance Improvement Strategies

Improving Performance as an Instructor

Question

An instructor receives poor evaluations for a particular class.

Which of the following should the instructor do FIRST to improve the performance?

Answers

Explanations

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A. B. C. D.

A.

The correct answer is A. Read the comments to gain understanding of the low scores to find specific areas to work on.

Explanation: When an instructor receives poor evaluations, it is important to first understand the reasons behind the low scores. Reading the comments from the learners who provided the evaluations can provide insights into specific areas of the course that need improvement. These comments can highlight the aspects of the course that learners struggled with, did not find useful, or found confusing.

Option B, re-developing the course from scratch, may be an option in some cases but is not the first step to take. It is important to understand the reasons for the low evaluations before making major changes to the course.

Option C, practicing the course in front of other instructors to receive direct feedback, may also be helpful, but again, it is important to first understand the reasons for the low evaluations before seeking feedback from others.

Option D, contacting each learner and asking for clarity on their responses, may not be practical, particularly if the class was large. Additionally, this approach may not provide the instructor with enough information to make meaningful improvements to the course.

In summary, the instructor should first read the comments to gain understanding of the low scores and identify specific areas to work on. Based on the feedback received, the instructor can then make appropriate changes to the course to improve its effectiveness.