CompTIA Cloud+ CV0-002 Exam: Troubleshooting Log Processing in a Hosted Service

Troubleshooting Log Processing in a Hosted Service

Question

A cloud engineer is using a hosted service for aggregating the logs for all the servers in a public cloud environment.

Each server is configured via syslog to send its logs to a central location.

A new version of the application was recently deployed, and the SaaS server now stops processing logs at noon each day.

In reviewing the system logs, the engineer notices the size of the logs has increased by 50% each day.

Which of the following is the MOST likely reason the logs are not being published after noon?

Answers

Explanations

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A. B. C. D.

A.

Based on the information provided, the cloud engineer is using a hosted service to aggregate logs for all the servers in a public cloud environment. Each server is configured via syslog to send its logs to a central location. However, a new version of the application was recently deployed, and the SaaS server now stops processing logs at noon each day. Additionally, the engineer notices the size of the logs has increased by 50% each day.

The question asks for the most likely reason why the logs are not being published after noon. Let's examine each answer option to determine the most likely cause:

A. The logging directory does not have sufficient storage space: This is a possibility, but unlikely as the logs are being processed until noon each day, indicating that there is enough storage space for the logs generated up to that point. Additionally, if the logging directory were full, the logs would likely stop being processed at an earlier time, not exactly at noon each day.

B. The syslog service is not running on the servers: This is also a possibility, but again, unlikely as the logs are being processed until noon each day, indicating that the syslog service is running properly up to that point. If the syslog service were not running, logs would not be processed at all.

C. The data limit has been exceeded at the SaaS provider: This is a strong possibility as the logs have increased by 50% each day, indicating a high volume of logs being generated. The SaaS provider may have a limit on the amount of data that can be processed, and the increased volume of logs may have exceeded that limit, causing the logs to stop being processed after noon each day.

D. There is a cloud service provider outage: This is unlikely as the logs are being processed until noon each day, indicating that the cloud service provider is working properly up to that point. If there were an outage, logs would not be processed at all.

Based on the above analysis, the most likely reason why the logs are not being published after noon is that the data limit has been exceeded at the SaaS provider.