Ann, a user, is experiencing difficulty getting her IP-based security camera to function at her house after a rain storm that caused a power interruption.
The camera has an LED light indicating it has power.
Which of the following is MOST likely the problem?
Click on the arrows to vote for the correct answer
A. B. C. D.D.
Based on the given information, the camera's LED light indicates that it has power, which means that the camera is receiving power. However, Ann is having difficulty getting her IP-based security camera to function after a rainstorm that caused a power interruption. Given these details, we can eliminate option A as the camera is receiving power.
Option B, compatibility, is not likely to be the issue since the camera was working before the power interruption. If it were a compatibility issue, the camera would not have worked in the first place. Therefore, we can eliminate option B as well.
Option C suggests that a firmware update needs to be applied to the camera, but this is not the most likely cause of the problem, as the camera was working before the power interruption. Firmware updates typically do not cause a device to stop working. Therefore, we can eliminate option C.
Option D, which suggests that Ann's Internet connection and wireless router are still down, is the most likely cause of the problem. Without an Internet connection, the camera cannot communicate with the network or transmit the video feed. This can happen if the power interruption affected Ann's Internet connection and wireless router, which are required for the camera to function correctly.
Therefore, the most likely problem in this scenario is that Ann's Internet connection and wireless router are still down after the power interruption caused by the rainstorm. Option D is the correct answer.