Troubleshooting Wireless Printer Connection Issues | CompTIA IT Fundamentals

Printer Connection Issues

Question

A user is attempting to print a document to a wireless printer and receives an error stating the operation could not be completed.

Which of the following should the user do to correct this issue?

Answers

Explanations

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A. B. C. D.

A.

The most likely cause of the error message is a connectivity issue between the user's device and the wireless printer. To correct this issue, the user should try the following:

A. Ensure both devices are connected to the LAN: The user should check if both the device and the wireless printer are connected to the same Local Area Network (LAN). If they are not, the user should connect both devices to the same LAN to ensure that they can communicate with each other.

B. Enable task scheduling: Enabling task scheduling is not relevant to this issue and will not help to correct it. Therefore, this option is not a viable solution.

C. Reset the proxy settings to their default values: Resetting the proxy settings to their default values is also not relevant to this issue and will not help to correct it. Therefore, this option is not a viable solution.

D. Review the fault tolerance configurations: Reviewing the fault tolerance configurations is not relevant to this issue and will not help to correct it. Therefore, this option is not a viable solution.

In conclusion, option A is the most viable solution to the problem, as it is the most likely cause of the error message. The user should ensure that both devices are connected to the same LAN to enable communication between them.