A. Change Management Policy

A technician discovers that multiple switches require a major update.

Which of the following policies should be followed?

A.

Change management policy

B.

Remote access policy

C.

Acceptable use policy

D.

Memorandum of understanding.

A.

The correct policy that should be followed when multiple switches require a major update is the Change Management Policy.

Change Management Policy is a structured approach that enables organizations to control and manage changes to their IT infrastructure. It defines a set of procedures that must be followed when making changes to systems, applications, or network devices such as switches. The goal of a Change Management Policy is to minimize the risk of disruptions or failures that could result from changes made to the IT environment.

In this scenario, updating multiple switches is a significant change that can impact the network's stability and availability. Without a proper change management policy, there could be a risk of unintended consequences such as outages or system failures. The Change Management Policy would define the steps required for testing, implementing, and verifying the changes made to the switches before deploying them into the production environment.

The other options, such as Remote Access Policy, Acceptable Use Policy, and Memorandum of Understanding, are not directly related to managing changes to the IT infrastructure.

Remote Access Policy is used to define the rules and procedures for accessing the network remotely. Acceptable Use Policy is used to define how users can use company resources, including the network. Memorandum of Understanding is a document that outlines the agreement between two or more parties but does not specifically address the management of IT changes.