A company recently upgraded all of its printers to networked multifunction devices.
Users can print to the new devices, but they would also like the ability to scan and fax files from their computers.
Which of the following should the technician update to allow this functionality?
A.
Device software B.
Printer drivers C.
Printer firmware D.
NIC drivers.
C.
A company recently upgraded all of its printers to networked multifunction devices.
Users can print to the new devices, but they would also like the ability to scan and fax files from their computers.
Which of the following should the technician update to allow this functionality?
A.
Device software
B.
Printer drivers
C.
Printer firmware
D.
NIC drivers.
C.
The correct answer is C. Printer firmware.
Firmware is the software that is embedded into the hardware of a device, and it controls the device's functionality. In the case of printers, firmware is responsible for managing all of the printer's features, including printing, scanning, and faxing.
When a company upgrades its printers to multifunction devices, it is important to ensure that the firmware is up to date and supports all of the new features. If the firmware is not updated, users may experience issues with scanning and faxing from their computers.
Device software (A) and printer drivers (B) are also important for printer functionality, but they do not control the scanning and faxing features. Device software refers to any software that is installed on a device to support its functionality, while printer drivers are software programs that allow a computer to communicate with a printer.
NIC drivers (D) are not related to printer functionality. NIC stands for "network interface card," and NIC drivers are software programs that allow a computer to communicate with a network. While network connectivity is important for printers, updating NIC drivers would not enable scanning and faxing functionality.