Wireless Access Point Troubleshooting Guide

Common Issues with Wireless Access Points

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Question

A wireless access point that was working in a large warehouse last week is now offline.

The technician observes there is no power to the device.

The technician verifies PoE is working on the switchport, and then confirms the wireless access point is still not powering up.

Which of the following is the MOST likely issue?

A.

Attenuation B.

Incorrect pin-out C.

Damaged cable D.

Switch misconfiguration.

C.

Explanations

A wireless access point that was working in a large warehouse last week is now offline.

The technician observes there is no power to the device.

The technician verifies PoE is working on the switchport, and then confirms the wireless access point is still not powering up.

Which of the following is the MOST likely issue?

A.

Attenuation

B.

Incorrect pin-out

C.

Damaged cable

D.

Switch misconfiguration.

C.

Based on the given scenario, the wireless access point is not receiving power even though PoE is confirmed to be working on the switch port. This indicates a problem with the cable or the wireless access point itself.

Out of the provided options, the most likely issue is a damaged cable (option C). A damaged cable can cause power loss and prevent the wireless access point from receiving power. The cable may have been accidentally cut, crushed, or damaged in some other way, leading to the loss of power.

Option A, attenuation, refers to the weakening of a signal over a distance, but in this scenario, there is no mention of any signal-related issues.

Option B, incorrect pin-out, refers to the wrong connection of wires in a cable, which can cause connectivity problems. However, it is unlikely to cause power loss.

Option D, switch misconfiguration, refers to a problem with the switch's settings, which can prevent the wireless access point from functioning correctly. However, since PoE is working, it indicates that the switch port is configured correctly.

In summary, the most likely issue in this scenario is a damaged cable, causing a power loss and preventing the wireless access point from functioning correctly.